Plough On: help and contact

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Buying the full game

• What's free: a few car parks to try, two to play alone and two to play together. One purchase, Unlock all lots, opens all the others for good.
• What the purchase covers: every chapter in the game today (the car park, the supermarket, the Christmas market, Puzzles and Together), including any car parks we add to these chapters later. New chapters added later may be free or sold separately. There are no ads and no subscriptions.
• Where: on the title screen, tap For grown-ups. A short sum checks that a grown-up is there, and then you can buy, restore a purchase, or read this page and the privacy policy.
• Waiting for approval: with Apple's Ask to Buy or Google Family Link, the car parks unlock by themselves once the purchase is approved.
• Family Sharing (iPhone and iPad): the purchase can be shared with your family. Open Plough On on their device, then For grown-ups → Restore purchases.
• Refunds are handled by the store you bought from: Apple at reportaproblem.apple.com, or Google Play through your order history. We can't see or change your payment.

A new phone, or the game was deleted

• Your purchase comes back: sign in to the same Apple Account or Google account, install Plough On, then For grown-ups → Restore purchases. There is no Plough On account to remember.
• Progress stays on the device (which car parks are cleared, cups and cake). It isn't backed up to us, so it starts again on a new phone or after the game is deleted.
• To start afresh on the same device: Settings → Forget saved progress. Purchases are kept.

Playing together

• On the title screen, tap Play with a friend and choose a car park for two. A code appears. On the friend's phone, open the camera and point it at the code. The friend can join in the Plough On app or in a web browser, without installing anything.
• Not side by side? A grown-up can tap Send a link instead and send it in a message. The link works once, for 10 minutes.
• Which car parks: the free car parks for two can always be played together. The others need the full game on both phones.
• If it won't connect: check both phones are online, and that the app is up to date on both (the stores update it automatically if that's switched on). The code on screen changes every minute, so scan the one showing now.
• There's no chat and there are no names: each player is just a plough. Either player can end the game with one tap. Only play with people you know.

Tips

• Sound and vibration can be switched off in Settings.
• Battery saver: with Low Power Mode or Battery Saver on, the snow looks a little simpler, to save battery.

Privacy

Plough On collects no personal information and has no ads, analytics or tracking. The details are in our privacy policy.